Collateral releases, fee refunds, write-offs and line closes: prefilled, approved by a reviewer, then written to the core
Provable in pilot (Community Bank of Mississippi program in progress)
- Stage
- Back office
- Moves
- prefill, decide, write back
- Customers
- Community Bank of Mississippi
Controls enforced
- Reviewer approval before write-back
Evidence produced
- Approval decision and write-back record
Claims
Community Bank of Mississippi is working with Callvu on a bank-wide program, projected to reach about 58 processes, across loan operations, credit administration, treasury and payments, deposit operations, IT and information security, and HR.
When a person must decide, the case goes to the right reviewer in the Decision Desk, with only the allowed choices, and the run waits for the decision.