Repair estimate approval
Customer production
- Area
- Auto
- Stage
- Back office
- Moves
- decide, write back
- Customers
- Phoenix Insurance
Controls enforced
- Reviewer approval within authority
Evidence produced
- Approval decision in the Decision Desk
Claims
When a person must decide, the case goes to the right reviewer in the Decision Desk, with only the allowed choices, and the run waits for the decision.