Emergency assistance dispatch: each request is typed as assistance or claim, and coverage is checked before a supplier is sent
Customer production
- Area
- Home and assistance
- Stage
- Front door and handoff
- Moves
- classify, decide
- Customers
- Phoenix Insurance
Controls enforced
- Coverage check before dispatch
- supplier accepts the job
- overdue steps escalate
Evidence produced
- Dispatch, arrival and completion record
Claims
Callvu classifies each request into a unit of work (work type, skill, effort, due date) the moment it lands.