Account takeover reports
Customer production
- Area
- Account security
- Stage
- Front door and back office
- Moves
- classify, decide
- Customers
- AT&T Business
Controls enforced
- Authentication
- routing to fraud
Evidence produced
- Case record
Claims
When a person must decide, the case goes to the right reviewer in the Decision Desk, with only the allowed choices, and the run waits for the decision.