Transfer of billing responsibility (TOBR): each party completes their own part, and the transfer moves only when both are done
Customer production
- Area
- Ownership and line changes
- Stage
- Handoff
- Moves
- chase and verify, write back
- Customers
- AT&T Business
Controls enforced
- Both parties authenticated and complete
Evidence produced
- Transfer written to the BSS and billing in one step
Claims
Callvu requests missing documents from the right party on a clock, reads them on arrival (OCR) and checks each against what the case needs.