Prepaid accounts and top-ups
Customer production
- Area
- Payments and collections
- Stage
- Front door
- Moves
- prefill, write back
- Customers
- AT&T Business
Controls enforced
- Authentication
- payment on a secure screen
Evidence produced
- Top-up written to billing
Claims
AT&T runs close to 100 processes on Callvu, including transfers of billing responsibility, port-outs, line separations, SIM changes, activations, payment arrangements, billing, prepaid and top-ups, collections, account takeover reports, authorized user changes, device financing agreements and business account onboarding.