UTL-03

  • UTL-03Customer productionSelf-asserted

    PSEG Long Island runs start, stop and move service requests on Callvu, from Visual IVR or with an agent in the Decision Desk, with the account prefilled, the date rules applied and the final bill address chosen before confirmation.

    Attributed to
    PSEG Long Island
    Evidence
    PSEG Long Island screenshots, Michael Oiknine, Nov 2026
    Last verified
    2026-11-06